Tag Archives: General Motors

OnStar – What is Peace of Mind Worth?

OnStar's command center welcomes us

OnStar is a telematics service offered on GM vehicles.  OnStar offers a wide range of services; everything from emergency and security, vehicle diagnostics, hands free calling and turn-by-turn navigation.  I personally think the concept behind what OnStar offers is terrific.  It is a peace of mind thing.  Knowing that when you lock your keys in the car a simple phone call can get the car unlocked.  The biggest peace of mind is the crash response.  If you get into an accident, sensors will alert the OnStar team and they will call your car to check on you.  They will then send emergency services and report your location.  The system can even tell which airbags have deployed and, to a certain extent, the type of crash you were in.  The best part is they can talk to you, I can only imagine how much better it is to have someone trying to calm you down and “be there” with you.

Map Showing Button Presses in 24 Hours

Now lets talk cost.  I will admit the 18.95 per month for the safe and sound package is not the most expensive thing in the world.  In fact, for what it offers it is damn near a value.  Even the directions and connections package for $28.95 per month is not ridiculously over priced.  The thing that really kicks you in the teeth is the hands free calling.  With Bluetooth now available on so many GM models, the hands free calling is just down right silly.  You pay for a “bucket” of minutes and then reload when you have used them all, a pricing concept similar to pre-paid cellular service.

Wall of OnStar Patents

In the end some of OnStars features are definitely of value.  The safe and sound package is something that could save someone’s life.  When you are in an accident your cell phone usually will go flying, not to mention the peace of mind.  I do like that.  The features of direction and connections package can easily be accessed via a smartphone such as an iPhone, Blackberry, external GPS systems (Tom Tom, Garmin, etc) or even the factory GPS systems, which are now pretty good.  With features on board these devices, finding a restaurant, gas station, or any destination is easy and quick.  Not to mention those services are free since they are included with your phone.

In the end it all comes down to what you are willing to pay for.  That safe & sound package is $199 a year when you tally it up.  The directions and connections package is $299 a year.  I personally think hands free talking in the car is a safety issue; so much so that I feel Bluetooth-based hands free systems should be in all vehicles.  With that said, OnStar does offer some features that others cannot match, but like everything, it comes with a price.  The bottom line, I love the features and the concept behind OnStar, just not a huge fan of the price tag.  The fact remains; other devices in your life will and could suffice to a certain degree.  It all comes down to what you need and how much that peace of mind worth to you.

Inside the OnStar Command Center (aka- The Bat Cave)

Full Disclosure- I took the pictures inside the OnStar Command Center during a private tour arranged by Adam Barrera when I was at NAIAS, which General Motors paid for my travel and accommodations.

Review – 2010 Chevrolet Traverse

Let’s be frank: I personally never felt Chevrolet had a great minivan. The Venture was ho-hum at best and the Uplander was a train wreck. In theory you are supposed to keep going until you get it right and I am all for that, but at some point, you need to cut your losses and refocus on something else. General Motors has done that exactly with the Lambda platform based CUVs and left the minivan behind.

The Chevrolet Traverse is the latest (and last to the market) of General Motor’s large CUVs. This is no small vehicle and, in fact, is pretty much the size of a Tahoe. The thing is, while it is almost as big as the Tahoe, it drives and rides completely differently. The ride is much more like a car-based vehicle and the reason for that is the unibody design and construction of the vehicle. The Tahoe is a body on frame design. The Traverse is an older truck style vehicle.

The sister vehicles to the Traverse are the Buick Enclave, GMC Acadia and the now dead Saturn Outlook. The Traverse launched with an upgraded motor from these other vehicles; a 3.6 liter V6 featuring direct injection technology. This engine puts out 281 hp and 266 ft-lb (288 hp in LTZ trim). The direct injection gave the engine both more power while maintaining acceptable fuel economy. The power is routed through the front wheels with all wheel drive as an option. The six speed automatic transmission does have manual shifting abilities via a rocker switch on the gear selector. The engine is rated at 17/24 in front wheel drive form, which is a decent rating for a vehicle of this size. I managed to average 17.6 mpg in mixed driving, although my city driving has lot of stop and go while going into work and really does kill the gas mileage. In the beginning of the week, when it was straight to work in downtown, I was averaging a mere 15.4 mpg. Once I started driving on the highways a more, my mileage crept up above 17 mpg.

I have driven a lambda based vehicle before but it is has been a while. Upon entering the Traverse, I looked in my rear view mirror and remembered just how big this vehicle is. Site lines are good with decent sized mirrors. Those mirrors each feature a refracted lens for your blind spot. Driving this big CUV was a pleasant experience. The steering was not overly light but more is more car-like than big SUV. The power is more than enough to overpower the front wheels on numerous occasions. Slamming the gas pedal will result in the tires trying to grip the pavement, but the traction control quickly kicks in.

The interior is styled very nicely. With a large amount of space to work with, the designers definitely tried their best to sculpt the materials to prevent the look of vast expanses of plastic and it is job well done for the most part. The dash has nice lines and fits well with the current Chevrolet styling theme. The interior was a very dark place with everything being dark charcoal (pretty close to black) and no sunroof option on this vehicle. The seats are wide and somewhat flat and, without question, these are seats made for Americans. I liked the front seatback design which is unique and looks nice. The second row tumbles forward to allow entrance to the third row which is not a place an adult will want to spend time, although a child will be comfortable and it folds flat at the pull of a handle. Another sign that this vehicle is made for Americans is the cup holders because they are literally everywhere.

The styling of the exterior is very conservative. The sides are very plain and almost slab sided. Upon looking further, you will notice a slight character line towards the bottom of the doors and one near the door handles. These are by no means strong lines, but rather soft. The lines all integrate with each other quite well, flowing from one panel to the next with no break. The front is the sharpest part of the vehicle. The dual port grille and the headlights show similarity to the rest of the new Chevrolet vehicles, while still being distinctly different. The overall exterior will not offend anyone and is by far the most conservative of the three other Lambda vehicles.

The Traverse I had was a 1LT with a sticker price of $31,745. The trailoring package, which included a heavy duty cooling system and trailer hitch, cost $525. The rear view camera system is a $450 option was done the right way, in my opinion. With no navigation optioned on this vehicle, the screen was integrated into the rear view mirror; very easy to use and convenient. The total sticker price after destination and options rang to $33,495, and while this is not cheap, it is competitive for its class.

The entire week I had the Traverse, I felt like I should be heading to the soccer field to pick up the kids. While the vehicle has more then enough power to get up and go, it is by no means sporty and that is not its intentions. The vehicle is a family hauler, designed and engineered to deliver the kids to soccer practice and make trips to Costco.

The competition is stiff in this segment and the Traverse is here for the fight. Naturally, the big blue oval is a competitor in the Ford Flex but actually, the Flex and the Traverse are completely different vehicles. I can not imagine someone that wants a Flex will even give the Traverse a second thought and vice versa.

In commercials, Chevrolet compares the Traverse to the Honda Pilot and, while both sport three rows of seating, the Traverse is the larger vehicle. Without a doubt, the Traverse is a highly competitive entry into a cut-throat segment and the vehicle I had at just over $33k is a decent alternative if you do not want a minivan. Chevrolet buyers finally have a vehicle that is not a minivan but can haul the family while achieving acceptable fuel economy

Full Disclosure- The review vehicle was provided by General Motors

First Drive – 2010 Corvette ZR1

The Corvette ZR1 is one of those cars that just screams “America can do it”.  America can build a world quality sports car.  Yes, you read that correctly.  America can build a car that competes with and can beat Ferrari’s, Lamborghini’s and more.  While in development, the ZR1 was code named the Blue Devil with the reasoning behind that the current CEO at the time, Rick Wagoner, went to Duke and the mascot is the Blue Devil.

Let’s start with the specs.  The hand built, supercharged LS9 V8 pumps out 638 hp and 604 ft-lb going to the rear wheels.  The power is put down through a Tremec six-speed manual.  The power goes to the rear wheels via two half shafts which are each different diameters to minimize wheel hop under hard launches.  The driver’s side half shaft is larger to offset the weight of the battery being on the passenger’s side in the rear.  Ride control features Delphi’s Magnetic Selective Ride Control system.  The shocks in this set up provide real time dampening and change instantly with road conditions.  There is a sport and touring mode which is controlled by a round knob on the center console.  To save weight, the frame of the ZR1 is aluminum and many body panels including the fenders, roof, hood, front splitter and rocker extensions are all made of carbon fiber.  The hood has a polycarbonate window that allows visibility of the intercooler and the polycarbonate window is visible on the hood while driving.

Driving the ZR1 is both surreal and yet also familiar.  The experience is familiar in the sense that everything feels like a normal Corvette.  The interior is, for the most part, the same.  The seats have ZR1 embroidered on the headrests but other then that, they are stock.  The seats are comfortable, just like any other Corvette, but this is not just any Corvette.  The ZR1 is capable of 1.1 g’s of force and these stock seats are fine for the road but on a track, more bolstering is needed.  The recaros from the CTS-V would be terrific, but unfortunately they will not fit in the current C6 interior.

The clutch is light and easy to modulate.  The supercharger whine is noticeable whenever you are on the gas, more than when just cruising.  The gauge cluster is stock Corvette other than a boost gauge and the 200 mph speedometer with ZR1 screen printed on it.

As I mentioned the experience is surreal as it is familiar.  The experience is surreal in the sense that the car just launches like a rocket with 0-60 coming in 3.3 seconds under ideal conditions.  You can hit 66 mph in first gear.  Bringing you back to reality are the brakes which are carbon ceramic rotors originally developed for the Ferrari Enzo and FXX.  Driving is difficult to explain.  The speed builds fast yet the car always feels planted.  Wind noise is surprisingly in check.  The steering is easy and not over boosted and yet, is lighter then some of the competitors.  The dual mode exhaust opens the butterfly valves above 3000 rpm’s and then it just sounds like a symphony. The redline comes quickly under acceleration, reaching the maximum 6800 rpm with 10.5 psi of boost. The ZR1 is the every day super car because the suspension does not beat you up on city streets and highway expansion joints.

The interesting thing about driving a ZR1 on the street is the way people react. You could almost venture that it is a sleeper car in some ways because Corvettes are commonplace.  They are not as uncommon as Ferrari and Lamborghini (depending on where you live) and when you are on the road, most people do not even notice the car.  In fact, the only time the car was noticed was under hard acceleration when the dual mode exhaust opened up and the exhaust turned devilish.  When cruising next to any other car, it never received a second glance.  If you are looking for some serious attention from what you drive, you will either have tell everyone how much power this thing really has, or shop elsewhere.

The Carbon Fiber Roof Panel

The ZR1 I drove was loaded with the $10,000 premium package which includes the leather wrapped dash, heated seats, memory seats, navigation, Bluetooth, premium Bose sound system and much more.  Also optioned on this particular ZR1 was the chrome wheel package.  You do get slapped with a $1,300 gas guzzler tax on all ZR1′s.  All said and done, the total sticker price came to $121,465.00 which is a lot of money for a Corvette, though this is not just any Corvette.

The ZR1 is a testament that General Motors really can build a world class super car.  Taking on the world’s best, both on the road and the track, for a fraction of the price.  The value proposition is insane.  When looking at the competition, the ZR1 falls short in the interior but this car is all about the powertrain and, more specifically, that supercharged LS9 with an intoxicating exhaust note that is like music to your ears.  The question comes down to if would you buy this over the competition.  An Audi R8 starts at $114,200, is not as fast and while having a distinct look and a much nicer interior along with that premium brand name, has less power.  When looking at the competition, you have to ask yourself what is most important: the best bang for your buck and one of the fastest cars on the road or a brand name that costs more and delivers less. If more power for less money sounds better then you should really take a look at the ZR1.

Full Disclosure- Vehicle was provided for a first drive by Classic Chevrolet

2010 Minneapolis Auto Show

2011 Audi A8

The Minneapolis Auto Show has finally arrived.  I must admit that I look forward to the show every year.  The show is not large compared to others and, in reality, many concept cars go to the larger shows and skip us.  The reason I like our show is it is local and I am on my own time.  I can go with my friends with no scheduled agenda.  The big shows like Chicago and Detroit are a lot of fun but this is just different having a show near home.

The show was busier then I expected.  I talked to quite a few people that noted how the attendance numbers were up from last year already on the second day of the show.  The economy is in a slightly better place and car sales are starting to pick up and the attendance at the show is reflecting it. I am guessing that Ford was a major sponsor this year as many new Taurus’s were strewn about outside of the entrances.  I overheard several consumers commenting on how they liked the look of the new Taurus and most didn’t even know what it was.

Chevrolet Silverado ZR2 Concept

Some of the highlights included the special edition Synergy Green Camaro and the Silverado ZR2 Concept truck from Chevrolet.  Though many General Motors concept cars were missing, I was surprised to see the Cadillac Converj concept at the Cadillac Stand.  Ford had the new 2011 Edge along with the new 2011 Fiesta Sedan.  The updated 2011 Shelby GT500 Mustang was on the show floor with the hood open and, although the doors were locked, it was what was under the hood that was important.  Audi had the mighty R8 5.2 in a copper brown color with carbon fiber side blades.

2010 Audi R8 5.2

Some things I noted about the show: BMW, Porsche Infiniti were all absent.  While a few talked about Porsche, I’m not sure anyone noticed Infiniti was gone and the largest complaint of the show that I heard was “Where’s BMW?”  I spoke with one of the local BMW dealerships and they said that their research indicates that they do not sell enough cars by being at the auto show to warrant the expense. This absence just gave the competition such as Audi and Mercedes-Benz a chance to have BMW owners sit in their cars.  Another anomaly was Nissan.  They found it important to have the GT-R with a base price of $80,790 but not to have a 370Z, which starts at $29,990.  I was told that the reason was, “That is what they sent us…”.  Not a terribly good answer in my opinion.

Ross Testing the Man Step

I personally think many manufactures should take notes more from Ford.  They have been building terrific booths at the shows lately.  They engage the consumers and have a lot to look at, and I am not just talking product.  There are interactive games such as foosball and driving simulators not to mention the computers filled with information.

Overall the show was better then last year.  With more manufacturers in attendance and consumer attendance up, the atmosphere was a bit more upbeat.  The Minneapolis Auto Show’s tag line is “Your License to Dream” and I believe that is exactly what this show did for many consumers this year and with the products coming in the next year, I am sure next year will be even better for consumers.

*UPDATED* First Drive Video – 2010 Corvette ZR1

While I strongly reject that anyone was put in danger while making this video, I recognize publicly that concerns about reckless driving have been raised.  Reckless driving is a real issue, and I acknowledge that some in the online automotive industry have expressed concern at the driving displayed in the video.  In response to those concerns and more importantly because I share concerns about reckless driving, I have decided to pull the video.  While I was there and personally know that no one was endangered in the situation, I understand that it is hard for some who were not there to see or realize that.  My intent was never to be controversial.

AutoBird Podcast – Esp 16: “What’s In a Name?”

Episode 16 starts by introducing this weeks guest Nick Saporito joining us from GM Inside News.  Nick kicked us off by telling us a little about himself and how he came to be the managing editor.  I then for a moment, attempted to relive my experience driving the Corvette ZR1 which I had the opportunity to drive the day before.  We move along to the major news of the week segment.  This week included-

  • Honda and Ford gain retail market share from Toyota
  • Woman Gets $23.4M for a paralyzing crash in Ford Explorer
  • Former CEO Fritz Henderson now consults GM at $2,954 an hour
  • Mercedes-Benz F800 revealed

We then proceed to the clip of the week segment.  This week we featured Nissans newest commercial starring the Leaf at the end – We Make Them Better

Next came our main topics.  This week those topics included GM’s rear wheel drive program and the possibility of Mercury’s small car being named the Tracer.

Last but certainly not least, we discuss the past week on both of our respective blogs, AutoBird Blog and AccelerateMpls.  The week in review included- my write up on dealerships and how the game has changed along with Colin’s first impressions of the 2011 Toyota Avalon.


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Interview with Hagen Durant from Classic Chevrolet

Classic Chevrolet was the number one volume Chevrolet dealership for the past four years.  This past weekend I had the opportunity to interview the general manger Hagen Durant about the key to their success.

AutoBird Podcast – Esp 14: “Say Your Goodbye”

Episode 14 starts by discussing the past week on both of our respective blogs, AutoBird Blog and AccelerateMpls. The week in review included January’s numbers and Betting on the Little Guy.  We move along to the major news of the week segment.  This week included-

  • Latest Toyota recall recap
  • GM deciding to keep the Renaissance Center
  • Current Saab 9-5 ends production
  • All new Saab 9-5 hitting showrooms in Q2

We then proceed to the clip of the week segment.  This week we featured the preview from the documentary on closure of Ohio GM plant which earned an Oscar nomination.

Last but certainly not least, we discuss our main topics.  This week those topics included a goodbye to Saturn and Pontiac along with Colin making the argument that Kia might be in a crisis.


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AutoBird Podcast – Esp 13: “Toyota Recall Redux”

Episode 13 starts by discussing the past week on both of our respective blogs, AutoBird Blog and AccelerateMpls. The week in review included Dodge’s three new Charger ads and GM to manufacture it’s own electric motors.  We move along to the major news of the week segment.  This week included-

  • Toyota recalls an additional 1.1 million vehicles
  • GM has appointed Ed Whitacre as permanent CEO (for now)
  • Opel confirms another 8,300 jobs to be cut
  • The upcoming new Ford Explorer
  • Ford earned $2.7 billion in 2009

We then proceed to the clip of the week segment.  This week we featured the later then it should have been Chrysler holiday ad.

Last but certaintly not least, we discuss our three main topics.  This week those included Chrysler’s future, the sale of Saab to Spyker and Toyota’s latest recall woes.


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Toyota – The Hits Keep Coming

I do not even know where to start. The Toyota situation is getting so far out of hand it is not even funny. This started months ago when a family was killed when driving a loaner Lexus ES350. That situation has since come into the limelight of both the media and the government. Currently, the total recall count is a little over 6 million vehicles. This is due to the “sticky accelerator.”

The decision came down Tuesday that all sales would come to a halt on the vehicles affected. This sales freeze will be in affect until a fix can be implemented. Toyota has said they expect a fix in the next two weeks rather than months. With that said, they failed to mention what that fix might be. I would call this a “we are scrambling as quickly as possible” tactic. Many are convinced Toyota does not have a fix yet. Others are reporting Toyota already has the fix and new parts are starting to ship. It is hard to know what to believe at this point. The freeze affects eight models which makes up about sixty percent of all North American sales for Toyota. The list of affected vehicles is as follows-

• 2009-10 RAV4

• 2009-10 Corolla

• 2009-10 Matrix

• 2005-10 Avalon

• Certain 2007-10 Camry

• 2010 Highlander

• 2007-10 Tundra

• 2008-10 Sequoia

Avis/Budget car rental announced they will be removing nearly 20,000 Toyota’s from its fleet immediately. Enterprise Rent-A-Car, who now also owns Alamo and National Car Rental, will be pulling all Toyota’s and Pontiac Vibe’s included in the recall. While numbers were not provided by Enterprise it is estimated to be about 4% of their fleet.

It is coming out now that Toyota has known there was problem since mid 2008. In June of 2008, Toyota announced “sticky pedals” are a drivability issue not a safety issue. Well we all know how that turned out now that people have died. Toyota has ignored this problem. They continued to sell cars when they knew something was wrong! This is just ridiculous. Even further, Toyota was contacted last Friday by NHSTA after they heard the models were still being sold. It took four days for Toyota to make the announcement of the sales freeze on the affected models. It almost seems as if they had no intentions of stopping sales until it started hitting the public and governmental eyes.

I have spoken with many people who are shocked at this whole situation. In a conversation with a gentleman in the baby boomer generation the words, “Never in my life have I seen an auto manufacturer halt sales of over half their line up. This is history in the making.” He continued to compare this situation to 9/11, the difference is that this is going on inside Toyota. Another friend compared Toyota to big tobacco.

Many see this whole situation as getting out of control. I have heard some say it is snowballing. I personally think this is far from over and it will get much worse. Toyota’s reputation has now been thrown into question in front of the public view and in a terrible way. It will be interesting to see how current Toyota owners react when it is time for them to purchase a new car. This could benefit Ford, Hyundai, and General Motors. Time will tell if that happens. In recap, Toyota knew what was going on before people were killed, they continued to sell vehicles, more people died, did not fully think through the recall, things are going to get worse. I think I’m going to get sick.